For providers entering remittance
data directly into EIBilling, please see the clarification below on fax numbers
and how they should be used. EOBs sent to the incorrect fax number may not be
processed properly.
Provider Manual Entry
For Provider Manual Entry of EOBs: Please fax ONE
copy of the EOB entered only to:
518-836-0400
PCG Manual Entry
For PCG Manual Entry of EOBs: Providers can fax an EOB they
would like PCG to enter to:
518-836-0456
-OR-
518-836-0500
IMPORTANT: Please remember not to fax an EOB more than once.
PCG is required to review every fax, including duplicates, so sending multiple
faxes will slow down the EOB Entry process.
For further details on the EOB Entry process, please see this
guidance.
If you have any questions, please contact the PCG Customer
Services Center at (866) 315-3747.
Article ID: 171, Created On: 6/19/2014, Modified: 10/28/2015