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Retrieving Child Information Using the Claim Research Report

The Claim Research Report offers dual functionality to its users. Not only will the report retrieve claim lists based on the user-defined criteria, but also offers the capability to view detailed child information. This report can be used as an alternative to the Child Lookup Report.

Here are the steps:
1. Navigate to the Report via Reports > Claiming > Claim Research
2. Enter search criteria. For a specific child, be sure to enter their Name, CIN, or NYEIS ID, then click 'Search'.
3. Upon retrieval, locate the 'Child' column - second from the left - and click the child's name to view their details.





Please contact the PCG Customer Service Center at (866) 315-3747 with any additional questions.

Article ID: 400, Created On: 1/18/2019, Modified: 1/18/2019

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